Ask Laura
How do I identify a plant, or find out what's wrong with one?
Everything happens in the chat with Laura. Tap the + button next to the message field
and take a photo or choose one from your library — you can add up to three photos if you're
trying to capture a problem area (soft spots, discoloration, stretching, etc.). Try to get
the whole plant in frame with good lighting — natural daylight works best. Laura will name
the plant, give you her honest read on how it's doing, ask a follow-up question or two if
something looks wrong, and point you to the exact moments in her videos that help.
How does Ask Laura work?
Ask Laura is a chat assistant built from Laura Eubanks' own YouTube videos. Type a question
the way you'd ask a friend, and you'll get an answer in Laura's voice, often with a link to
the exact moment in one of her videos where she covers it — with a suggested watch range so
you know when you've seen the relevant part. You can also tap the microphone to dictate, or
tap the flower button to talk with Laura out loud, right inside the conversation.
Is the voice really Laura?
It's a synthetic clone of Laura's real voice, created with her permission — the app
discloses this in Settings, where you can also turn spoken responses off. Laura isn't
reading your messages live.
What's My Garden?
Your garden journal (open the menu, top left). When Laura identifies a plant, save it, and
it lives in My Garden with its photo and the date you added it. Open any plant to add photo
updates over time — Laura can compare them and tell you how it's growing — and to see its
health trend. Conversations you bookmark are kept under Saved answers.
What's From Laura?
Laura's inbox for you, in the menu. When there's something genuinely worth telling you — a
seasonal reminder for your area, a note about your plants, a thread worth picking back up —
it lands here, and you'll see a badge on the menu. Press and hold a message to bookmark or
delete it. Seasonal reminders are free; the more personal message types come with Premium.
If there's nothing new, the inbox says so — Laura doesn't send filler.
Where are my past conversations?
Open the menu (top left) — your recent conversations are listed under Recent. Tap one to
pick it back up, press and hold to bookmark or delete, or use the search icon to find
something you asked before.
Do I need an account?
No — the app currently runs without one, and your My Garden and conversations are stored on
your device. Accounts (so your garden follows you across devices) are planned.
What does Premium include?
Premium unlocks the deeper personal features: the full set of From Laura message types (like
plant check-ins and notes about patterns Laura notices) and each plant's health trend over
time. Plan details are shown at the top of Settings.
How do I manage or cancel my subscription?
Go to Settings → Manage Subscription. Subscriptions are billed and managed through your
Apple ID, the same as any App Store subscription — we don't handle billing directly.
I reinstalled the app / got a new phone. How do I get my purchase back?
Go to Settings → Restore Purchases. This restores any active subscription tied to your
Apple ID.
Ask Laura is meant to support your gardening, not replace your own judgment or a
professional's. Plant identification and health assessments are generated with the help of
AI and Laura's video content, and while we aim for accuracy, results can be wrong —
especially for unusual or advanced cases. If a plant issue seems serious, spreading quickly,
or you're unsure, it's always fine to seek out a local nursery or horticultural professional
as well. One thing the app deliberately doesn't do: diagnose or treat pests and insects —
for bug problems, Laura will point you toward your local nursery or county cooperative
extension office.
Can't find what you're looking for, or something in the app isn't working right?
Email: support@designforserenity.com
We read every message. Response times may vary, but we'll get back to you as soon as we can.
*Ask Laura is an independent app built around Laura Eubanks' YouTube content, used
with her permission.*